Want to claim the Miles earned with your travel cabin? All you have to do for flights operated by Air France or KLM is to send copies of your ticket and boarding pass to the Flying Blue customer service. For flights with other partner airlines, including SkyTeam, and non-partner airlines, send a copy of your ticket and the original boarding pass to Flying Blue customer service. If you have purchased an upgrade, please attach a copy of the proof of payment.
Did you travel on a flight that was eligible for earning Miles, but you still don't see those Miles in your account? Don't worry! You can claim any missing Miles between 2 weeks and 6 months after the date of your flight. If you don't see the Miles you earned after an activity with a non-airline partner, you can claim those Miles up to 6 months after the activity in question.
When will my Miles be credited to my Flying Blue account?
Miles are automatically credited to your account after your flight. If you travel with Air France or KLM, they should be credited within 2 weeks. For Miles earned with one of our partners (hotels, car rentals, etc.), this might take up to 8 weeks.
How long do my miles stay valid?
As long as 1 of the following conditions is fulfilled, your Miles remain valid for life:
You travel at least once every 2 years on an eligible flight with Air France, KLM or one of the partner airlines.
You are a Silver, Gold or Platinum member.
You make a purchase with an eligible partner bank card at least once every 2 years.