Booking fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on:
- point of sale (online, Air France ticket office, etc.),
- place of issuance (online or by phone, etc.).
|Change made on www.airfrance.com.vn or at a Self-Service Kiosk||Change made at an Air France airport counter||Change made at an Air France ticket office|
|Ticket purchased on airfrance.com.vn or at an Air France ticket counter||Not available||Not available||25 USD|
|Ticket purchased on a third-party site or travel agency||Change request to be completed referring to the third-party or travel agency used to purchase the ticket|
|Refund requested on www.airfrance.com.vn||Refund requested at an Air France airport counter||Refund requested by phone or at an Air France ticket office|
|Ticket purchased on airfrance.com.vn or at an Air France ticket counter||Available||Not available||30 USD|
|Ticket purchased from a third-party site or travel agency||Refund request to be completed referring the third-party or travel party site or travel agency used to purchase the ticket*|
* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.